Managing a property (single let or multi-unit) comes with many obligations, and there isn’t much room for speculation. Service charges must be substantiated and accounted for. Section 20 consultations must occur at the proper time and not as an afterthought once estimates are released. Reserve funds must reflect the actual needs of a building for the next five years as opposed to the needs that may seem reasonable in the current year.
This is the gap we work in. Property and Block Management is done on behalf of freeholders and RMCs, and for Managing Agents who require that everything in the business is done with due care and diligence.
This encompasses the day-to-day running of the property, as well as dealing with the many compliance issues and the relations with the tenants that are necessary when someone answers the phone and deals with the issues that arise.
This revolves around the service charge accounts, Section 20 consultations, insurance and communal repairs as well as dealing with the many relationships of the leaseholders. Block Management is a different level of complexity with its different lease agreements and a management committee which may pose a strong opinion. We have worked with most of these before.
We also know that not every issue will be resolved quickly. There may be long disputes over e.g. service charge apportionment. We will make sure that you know we are managing the issue, as opposed to letting you find out that something is overdue.
If you are a freeholder, managing agent, or RMC director and would like to pass this responsibility to us, please contact us and we will discuss the requirements specific to your building.